Terms & Conditions
Orders are processed every 3 business days. Olympia will contact you if an item is out of stock or if additional information is required for payment verification. Once your order has shipped you will receive a confirmation email with your tracking link. Please allow up to 24 hours for your tracking number to show updates. Olympia is not responsible for lost or stolen packages that are confirmed delivered by tracking. If you wish to expedite your shipping method or have questions regarding your order please contact Olympia at firstname.lastname@example.org
All domestic US orders are $10 flat rate shipping.
Orders ship via USPS '2 to 5 day shipping' to the Continental US, Hawaii and Alaska.
FLAT RATE, $45*
Your order will be shipped via DHL, FedEx, or USPS (depending on location). *We will contact you if higher shipping rates are required.
By placing an international order, the customer agrees to pay all duties and taxes. Customs may take extra time, so please allow for this when trying to estimate a delivery date. Olympia is not responsible for additional costs or delivery delays due to customs clearance.
Olympia Etal accepts exchanges on unworn and unused merchandise with all original labels attached and in ORIGINAL condition. All sale items and international orders are FINAL SALE.
To Request an Exchange
Email email@example.com with your request. Mail your items in once you are provided with an exchange approval number. The item(s) for exchange must be received within 14 days of receipt of goods. If we receive an exchange beyond this window, in unsellable condition, and/or without a valid exchange number, the package will be returned to sender at their expense.
Shipping & Return Terms
Original shipping fees are non-refundable. Buyer is responsible for all exchange shipping costs. Exchanges are subject to a restocking fee. We strongly recommend that you obtain delivery confirmation or some other appropriate method of tracking your exchange shipment. Olympia is not responsible for lost or misdirected packages.
Once your exchange is received and deemed acceptable, Olympia will issue a store credit code for the value of the item(s), valid for 6 months after date of issue.
BY USING THE OLYMPIA WEBSITE YOU AGREE TO THE TERMS. Olympia Etal has the right to amend these policies at any time without notice. OLYMPIA ETAL (R) is a registered trademark of Olympia Etal, LLC.